Chipola uses three systems, each with its own job. Find your task below to see where to log in.

Common student tasks and the system used to complete each one
If you need to… Log in to…
Register for classes, or drop/withdraw from a course MyChipola
Pay your account balance MyChipola
Print your course schedule MyChipola
Request a transcript or view your unofficial transcript MyChipola
Apply for graduation or complete college forms MyChipola
Complete coursework, assignments, or quizzes Canvas
Check grades, feedback, and course announcements Canvas
Message your instructor about a course Canvas
Read official college email (admissions, financial aid, account notices) College Webmail

Not sure where to start? Contact the Chipola Help Desk: ☎ 850-718-2300  ✉ helpdesk@chipola.edu

MyChipola is your student records portal. Use it for anything related to your enrollment and account with the college.

Use MyChipola to:

  • Register for classes
  • Drop or withdraw from a course
  • Pay your account balance
  • View and print your course schedule
  • Apply for graduation
  • Complete college forms (financial aid, admissions, testing)

How to Log In

  1. Username: your first initial + last initial + Jenzabar ID.
    Example: Joe User with ID 99999 logs in as JU99999
  2. Email (when prompted): your college email address.
    Example: ju99999@my.chipola.edu
  3. First-time password: two-digit birth month + two-digit birth day + first 4 digits of your SSN.
    Example: born May 22 with SSN starting 1234 → 05221234

Trouble logging in? Contact the Chipola Help Desk: ☎ 850-718-2300  ✉ helpdesk@chipola.edu. Don't know your Jenzabar ID? Check the email sent to your address on file.

Canvas is your online classroom. Everything for your day-to-day coursework lives here.

Use Canvas to:

  • Access course materials and complete assignments
  • Take quizzes and exams
  • Check grades and instructor feedback
  • Read course announcements
  • Message your instructors

How to Log In

Go to chipola.instructure.com and sign in with your college email address and password.

Step-by-step help: Canvas Login Instructions
New to Canvas? Take the Canvas Student Tutorial.

Canvas Helpdesk (24/7):
Students: ☎ 1-855-308-2812
Faculty: ☎ 1-833-209-6114
Live chat is available via the Help link inside Canvas.

Your college email is the official way Chipola contacts you. Check it regularly — important notices go here, not to your personal email.

Use College Email to:

  • Receive admissions, registration, and financial aid notices
  • Get account and password information from the college
  • Communicate with college offices and staff

How to Log In

  1. Go to mail.office365.com in any web browser.
  2. Sign in with your college email address.
    Students: ju123456@my.chipola.edu  |  Employees: DoeJ@chipola.edu
  3. Enter your email password and click Sign in.
  4. On shared or public computers, choose No when asked to stay signed in, and sign out and close the browser when finished.

More email help: See College Email Setup for iPhones to add your account to your phone, or Download Microsoft 365 Apps to install Word, Excel, and PowerPoint free with your college account.

Need help? Contact the Chipola Help Desk: ☎ 850-718-2300  ✉ helpdesk@chipola.edu

Add your Chipola email to the Mail app on your iPhone so official college notices reach you automatically.

  1. On your iPhone, open Settings and tap Mail.
    On newer versions of iOS, go to Settings → AppsMail.
  2. Tap Mail Accounts (or Accounts), then Add Account.
  3. Choose Microsoft Exchange.
  4. Enter your Chipola email address in the Email field. For Description, you can type "Chipola" to identify it if you have multiple email accounts. Tap Next.
  5. Tap Sign In when asked how to set up the account. A Microsoft sign-in screen will open.
  6. Enter your password and tap Sign in.
  7. Tap Accept on the "Permissions requested" screen.
  8. Choose which features to sync with your phone (Mail, Contacts, Calendars), then tap Save.
  9. Open the Mail app to see your college email.

Menu names vary slightly between iOS versions. Need help? Contact the Chipola Help Desk: ☎ 850-718-2300  ✉ helpdesk@chipola.edu

Your college account includes Microsoft 365 — install Word, Excel, PowerPoint, and more on your own computer at no cost.

  1. Go to microsoft365.com and sign in with your college email address and password.
  2. Look for the Install apps (or Install and more) button near the top right and select Install Microsoft 365 apps.
  3. On a Windows computer, choose Microsoft 365 apps. On a Mac, choose the Mac installer under Other install options.
  4. Run the downloaded file to install.
  5. After installation, open any app (such as Word) and sign in with your college email account to activate your license.

Need help? Contact the Chipola Help Desk: ☎ 850-718-2300  ✉ helpdesk@chipola.edu

Two help desks serve Chipola. Which one you call depends on what you need help with.

Chipola College Help Desk
For MyChipola logins, college email, passwords, and account issues.

1-850-718-2300
helpdesk@chipola.edu

Fall & Spring Hours: 7:30 am – 8:00 pm Central, Monday – Friday
Summer Hours: 7 am – 6:30 pm Central, Monday – Thursday. Closed on Fridays.

Canvas Helpdesk
For anything inside Canvas: courses, assignments, quizzes, and Canvas access.

Students: ☎ 1-855-308-2812
Faculty: ☎ 1-833-209-6114

Hours: 24/7. Live chat is also available from within Canvas via the Help link.

For faculty and staff: check your campus office voicemail from any phone when you're away from your desk.

  1. Call (850) 718-2450.
  2. When prompted to "Enter your ID, followed by #," use your phone keypad to enter your office extension number, then press the # key.
  3. When prompted to "Enter your PIN, followed by #," enter your voicemail password, then press the # key.
  4. Follow the prompts. If you have a new voicemail, the system will instruct you how to listen to the message.

Forgot your voicemail PIN? Contact the Chipola Help Desk: ☎ 850-718-2300  ✉ helpdesk@chipola.edu